Know about how to clear the Cache for the Microsoft Teams App (Desktop) for an individual user.

Microsoft Teams is one of those services that ensure an access from multiple ways. You have available the web version for more accessibility without using your device resources as much as a desktop version. And also, you have the desktop version with features related for a most advanced use, with options like taking control, most advanced share screen options and more.

There will be some situations when the desktop version of this app maybe will take a not normal behavior. And maybe you'll be forced to refresh or rebuild the client cache on Microsoft Windows and maybe in MAC OS too.

Why do I need to clear the cache for Microsoft Teams?

The Cache restoration could help to fix some common problems due to failed updates, failed starting services and more features that maybe will affect the user experience like the listed below:

• Fixing performance issues:

  • Over time, the cache can accumulate outdated or corrupted data, which may slow down the app or cause it to behave unpredictably.

• Refreshing outdated information:

  • If Microsoft Teams displays old messages, incorrect status updates, or outdated settings, clearing the cache forces the app to reload fresh data from the server.

• Resolving login or connectivity problems:

  • Cache-related glitches can sometimes prevent you from logging in or connecting to Microsoft Teams services. Restarting the cache can help resolve these issues.

• Troubleshooting errors:

  • If you're encountering specific errors, such as failed file uploads or missing features, clearing the cache can often fix these problems.

• Improving app stability:

  • A refreshed cache can enhance the overall stability of Teams, reducing crashes or freezes.

Clearing the Microsoft Teams Desktop App Cache:

Quick one, if you need to force a refresh or rebuild of the Microsoft Teams client cache on Windows or Mac, do the following:

1. Quit Microsoft Teams

2. Delete or rename the following directory/folder:

Windows

%AppData%\Microsoft\Teams\IndexedDB

Mac

~/Library/Application Support/Microsoft/Teams/IndexedDB

3. Start Microsoft Teams.

 

The folder you renamed or deleted will be recreated and a fresh cache will be downloaded from the service.