Sometimes, the Outlook's Desktop Client or the Desktop App can perform the following issue or alert related to some failure in the start routine. Maybe some alert like the following below:
It happens when user try to open Outlook using the Secondary account in Outlook or using the additional mailbox credentials to which the user has delegate access. In the most commonly cases actually are due some temporary failures. You can reach out for advanced troubleshooting or try the following:
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Restart Outlook: Close the application completely and reopen it. Sometimes, a simple restart can resolve minor issues.
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Check for Updates: Ensure that both Outlook and Windows are up to date. Updates often include fixes for known issues.
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Start in Safe Mode: Open Outlook in safe mode to disable add-ins that might be causing problems. You can do this by typing
Outlook /safein the Windows search bar and pressing Enter. -
Repair Your Profile: Go to
File > Account Settings > Account Settings. Select your email account and click "Repair." Follow the prompts to fix any issues with your profile. -
Disable Add-ins: If the issue persists, disable all add-ins by navigating to
File > Options > Add-ins. Clear the checkboxes for all add-ins and restart Outlook. -
Run the Troubleshooter: Use the built-in troubleshooting tools to diagnose and fix issues. You can find more information.
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Reinstall Outlook: If none of the above step's work, uninstall and reinstall Outlook to ensure a clean setup
Also, you can try to add or provide your primary account in Outlook in case that you are providing a secondary account with not enough privileges.
You can reach out for the official and accurate documentation from Microsoft to learn more:
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