Azure - Azure VD - Azure Virtual Desktop service connections

User connects but nothing is displayed (no feed)

A user can start Remote Desktop clients and is able to authenticate, however the user doesn't see any icons in the web discovery feed.

1. Confirm that the user reporting the issues has been assigned to application groups by using this command line:

   PowerShellCopy

    

   Get-AzRoleAssignment -SignInName <userupn>
   

2. Confirm that the user is signing in with the correct credentials.

3. If the web client is being used, confirm that there are no cached credentials issues.

4. If the user is part of an Azure Active Directory (AD) user group, make sure the user group is a security group instead of a distribution group. Azure Virtual Desktop doesn't support Azure AD distribution groups.

User loses existing feed and no remote resource is displayed (no feed)

This error usually appears after a user moved their subscription from one Azure AD tenant to another. As a result, the service loses track of their user assignments, since those are still tied to the old Azure AD tenant.

To resolve this, all you need to do is reassign the users to their app groups.

This could also happen if a CSP Provider created the subscription and then transferred to the customer. To resolve this re-register the Resource Provider.

1. Sign in to the Azure portal.
2. Go to Subscription, then select your subscription.
3. In the menu on the left side of the page, select Resource provider.
4. Find and select Microsoft.DesktopVirtualization, then select Re-register.

Microsoft Documentation: https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-service-connection