Add Salesforce Add-In to O365 Admin Center

Before adding add-in outlook you need to add Salesforce add-in to the O365 Admin Center

1. Go to Office 365.
2. Navigate to Organization | Add-ins.
3. On the add-ins screen, click the plus icon in the upper-left corner, and then select Add from the App Store.
4. In the search field, enter Salesforce Inbox and click the magnifying glass search icon.
5. Switch Salesforce Inbox to On.
   
   

   Installing and Using Salesforce Outlook Add-in

   Install the Salesforce Outlook Add-in (Windows)
   
   • Open Microsoft Outlook
   • Click on File, Manage Add-ins
   • You’ll be taken to the Office 365 website (https://outlook.office.com/owa/?path=/options/manageapps)

   

   
   
   • Find Salesforce in the add-in in the list and check the box in the Turn On column
   • Go back to Microsoft Outlook and click on the <- arrow in the top left-hand corner of your screen to get back to your Inbox
   • Wait about 15 to 20 seconds and you should see the Salesforce add-in appear on your Outlook ribbon

   

   • If you don’t see it close Outlook and reopen it and the add-in should appear