Outlook - Messages are appearing as encrypted in Outlook Desktop Client

Issue:

Outlook emails for user Evan Mayo [e-mail] are appearing as encrypted, each time user needs to click on Read message to view the message and the message opens in web browser using portal.office.com

Resolution:

Set-IRMConfiguration -AzureRMSLicensingEnabled $false

Set-IRMConfiguration -RMSOnlineKeySharingLocation https://sp-rms.na.aadrm.com/TenantManagement/ServicePartner.svc

Import-RMSTrustedPublishingDomain -RMSOnline -name "RMS Online"

Test-IRMConfiguration –sender [e-mail]

Set-IRMConfiguration -ClientAccessServerEnabled $false

Set-IRMConfiguration -InternalLicensingEnabled $true

Set-IRMConfiguration -AzureRMSLicensingEnabled $true

Get-IRMConfiguration