Execute successful marketing campaigns across several channels. High-end templates that can be extensively customized using a simple drag-and-drop interface. Targeted messages and activities set to be rolled out at various stages, depending on either timing, or in response to customer interactions. These personalized, automated interactions help nurture leads and move them along the pipeline It’s part of the Dynamics 365 family, and uses the same Common Data Model to store and share data with other apps, Dynamics 365 for Marketing benefits from being tightly integrated with other branches of the Dynamics CRM system, such as Sales and Customer Service. All these apps share the same “brain”, meaning they are always in sync, and up to date, so the sales and marketing arms of your business can collaborate more effectively. More suitable for mid sized business rather than small businesses. Customer journey creation. Multichannel campaigns. Event management. Webinars. Lead management. Marketing insights.
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